1. Introduction
Ioncrafters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft server and website.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Username, email address, password (hashed), and account type (parent/child)
- Minecraft Information: Minecraft username, UUID, and in-game statistics
- Purchase Information: Transaction history, payment method (processed through secure third-party processors), and virtual item purchases
- Communication Data: Messages sent through our support system or Discord
2.2 Automatically Collected Information
We automatically collect certain information when you use our services:
- Server Logs: IP address, connection times, in-game actions, and chat logs
- Website Analytics: Browser type, device information, pages visited, and referral sources
- Game Data: Player statistics, inventory, location, and gameplay activity
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and deliver virtual items
- To communicate with you about your account, purchases, or server updates
- To enforce server rules and prevent cheating or abuse
- To respond to support requests and inquiries
- To send important notices about changes to our services or policies
- To analyze usage patterns and improve user experience
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our server, processing payments, or providing customer support
- Legal Requirements: We may disclose information if required by law, court order, or government regulation
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Passwords are hashed using industry-standard encryption
- Secure connections (HTTPS/SSL) for all website communications
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Children's Privacy
Our services are intended for users aged 13 and older. If you are under 18, we may collect information with parental consent.
For parent accounts managing child accounts:
- Parents can view and manage their child's account settings
- Parents can control profanity filter settings for their child
- We may contact parents regarding their child's account or purchases
If you believe we have collected information from a child under 13 without parental consent, please contact us immediately.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data (subject to legal and operational requirements)
- Opt-Out: Unsubscribe from marketing communications (account-related emails cannot be opted out)
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us at support@ioncrafters.net.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
9. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Third-party services we use include:
- Payment processors (Stripe, PayPal, etc.)
- Email service providers
- Analytics services (Google Analytics, etc.)
- Cloud hosting providers
10. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain server security and prevent abuse
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or operational purposes.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email to your registered email address
- Displaying a notice on our server or website
Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: privacy@ioncrafters.net
- Support Email: support@ioncrafters.net
- Website: www.ioncrafters.net
- Discord: discord.gg/ioncrafters
14. Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR) for EU users
- Children's Online Privacy Protection Act (COPPA) for users under 13
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable data protection laws
By using the Ioncrafters Server, you acknowledge that you have read and understood this Privacy Policy.